In August 2004 Roaming Messenger™ presented their wares
at the Experience IT 2004 show in Anaheim, CA. They were invited
specifically as a “homeland defense oriented” company.
Their product: the latest in instant messaging technology.
Instant messaging technology has really hit the pavement running.
So much so, that the reference material of IM acronyms is now
commonly distributed every time a new DSL user is born. It’s
not uncommon to hear the phrase, “Do you IM yet?”
Much like the world-wide-web, or cell phones, it seems only
a matter of time before the novelty of instant messaging could
be granted “household name” status. Perhaps not
anticipated is that instant messaging could become a key support
system in the area of homeland security.
The Experience IT Show...
Included an audience of police and fire officials, mayors,
city managers and officials from, county, state and federal
agencies. The objective of the conference was to create a
forum in which to examine new techniques and strategies for
city, county and federal communication and information technology
infrastructure. Roaming Messenger’s contribution to
the show was perhaps unique in that its technology has an
eclectic market value, and far reaching possibilities beyond
security platforms.
The Electronic Paul Revere
The Roaming Messenger™ system works much like a tracking
device to locate its recipient so that it may deliver important
information in real time. For example, MSN or Yahoo IM can
only function when two points engage in interaction, or when
there is a person on the other end of the line to receive
a message.
Roaming Messenger is being considered as the messaging
component for a multitude of Homeland Defense opportunities
because it is completely secure from end to end of the
message’s path and the recipient can differentiate
critical messages from other types of communication coming
into their device.
In Europe and Asia, where mobile communication is a couple
of years ahead of the US, SPAM and other advertising are
being sent to mobile devices with increasing frequency.
Utilizing Roaming Messenger technology means
SPAM and other unwanted communication can be differentiated
from a true urgent communication.
Critical Instant Response
Limited access and slow response continually arise as criticism
towards authorities dealing with security issues. This is
not only true in the case of local emergency dispatch centers,
but also in national security defense systems around the
world where slow communication can hinder rescue and response.
It is clear, that, while maintaining a force of trained and
highly skilled personnel is of the utmost importance– equally
imperative is being able to reach key personnel in what is
often a very narrow window of opportunity.
Roaming Messenger ensures that once a message is sent, its
recipient will receive that message no matter where they are.
In a sense Roaming Messenger is like an electronic delivery
person searching out their targeted recipient through a network.
For homeland security this means delivering security data
in real time whether the recipient is on the phone, online,
out to lunch or safely at home. Because
disasters just don’t happen according to a nine-to-five
schedule.
“Instant messaging is a ‘point-to-point’ mode
of communication. By that, I mean that it only works from one
device to another at a given time. If I am trying to ‘IM’ you,
and you are not at your computer the message stops there. With
Roaming Messenger your message roams from one device to the
next in a user-determined order trying to reach the recipient
until the pre-determined order and number of attempts has been
made”, states Bryan Crane, spokesman for Roaming Messenger.
The Future of Instant Messaging
Communication errors often mean the difference between life
and death. Roaming Messenger may alleviate this problem, as
it seeks to blur the lines between communication devices in
what is referred to as “actionable information” and “seamless
communication.”
Roaming Messenger is capable of handling both wireless and
non-wireless devices. Meaning when lines are down crucial communication
is not arrested.
The critical path of information flows from computer, to cell
phone and now even some Blackberry devices (the popular pager
which sends and receive e-mail wirelessly) until the message
is delivered.
Exchanging gossip with a buddy online is easily accommodated
by regular instant messaging service, however, in terms of
security threats, communication has to be malleable and far-reaching.
For more information consult the official website: www.roamingmessenger.com
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