Galt Global Review

QFS 360

January 13, 2003
Coming of age: what's in store for the IT worker?
by Tatiana Andronache, I.S.P.

The challenge  |   The opportunity  |   The conclusion  | 

"I am not 45. I am a twenty-year old with twenty-five years experience!" - proclaimed a T-shirt in the crowd. Now, if I were to guess the profession of the T-shirt owner, I would say that person was not a doctor, lawyer or teacher: in these professions the older you get, the more respected and sought after you become. Therefore, this person could only be an IT professional - probably looking for work!

Can we talk about the age divide in IT? Even for the young and trained in the latest skills, landing a job and starting a career in IT these days is not quite as easy as some of the college ads claim. But what about those who have spent quite a while maturing in the field?

The challenge
Both in the press and in private, there are many stories depicting a more or less subtle bias against the aging IT worker - especially when it comes to finding or maintaining employment or upgrading skills. Once they hit their forties, IT workers have reason to feel insecure in their professional lives: the field is notorious for an ever accelerating pace of change, and for the rate at which yesterday's hot skills become obsolete tomorrow.

With the recent cut in government subsidies for training, and with so many high-tech companies operating in survival mode, Canadian IT workers are now being asked to take a personal gamble when it comes to managing their skills. They now are responsible for choosing the technology, paying for their training and for putting in all the effort - with no promise that a job will be there in the end.

Employed or not, permanent or on contract, it is not always easy to maintain the skills and spirit required to continually reinvent yourself - the supreme survival strategy that many IT career gurus prescribe.

Many IT professionals, after having already transitioned through several technologies (mainframe, client-server, Internet) and paradigms (procedural, relational, object-oriented), with things getting more complex every time, reach a plateau in their career because it is not possible to advance into the management ranks. Some older workers also develop what can be perceived as a mentality problem: there is a dose of cynicism, an erosion of enthusiasm and a questioning attitude, that many younger managers may find difficult to cope with and would rather avoid.

Despite years of best efforts, results and a good attitude, an IT worker over 45 may be dismissed with little ceremony, and finding other work in the field is often problematic. On the other hand, many IT workers feel that the only way to advance their career and remain marketable is to switch employers every two or three years.

Is it all doom and gloom for the IT worker coming of age?

The opportunity
Unlike traditional goods and services sectors, the IT industry has not yet been hit by the massive wave of impending baby-boomer retirement. It doesn't seem to be worried by the prospect of losing a good chunk of its workforce. Also, there is no concern over the loss of specific skills because IT skills evolve so quickly. Nevertheless, the IT industry will have to account for the demographics and take an affectionate look at its older workers as the overall labour pool ages.

Now that the glamour of the "fast IT money" is very much a thing of the past, and the reality of fewer opportunities, down-to-earth rates and long hours has settled in, less young people may choose to enter the IT field - adding to the already notorious skills shortage.

Also working in favour of older workers is the fact that they have the discipline and maturity that only come with age and experience, and as the IT industry itself matures, it will seek and place an increased value on these attributes. The lessons of the dotcom bust made it clear that technological virtuosity per-se will not necessarily be the only factor in an IT company's success.

The legacy factor is another thing that bodes well for the maturing IT worker. For all the attention new and hot technologies command, it should be not overlooked that many solid companies still rely on some 20 or 30 year-old technology to run the transactional backbone of the business. This trend is expected to continue, with some of today's technology morphing into a legacy that will need to be supported. Young talent is not very likely to want to embrace this area, because they don't see potential to cultivate their technical skills here. However, this area presents opportunities attractive to aging IT workers, who become interested in developing portable skills such as analysis, planning, methodologies, quality assurance, and system and customer support.

The conclusion
Coming of age in IT is a phenomenon that embraces not only the workforce; it touches the whole of IT technologies, methodologies and practices. If IT is to prove itself a truly progressive force, economically and socio-demographically, this phenomenon has to be acknowledged and managed creatively by IT professionals of all ages, and at both ends of the corporate ladder

 


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