Galt Global Review

QFS 360

Career, Management and Human Resources Articles


Am I a Manager or a Leader and Why Does it Matter to Me? 'NEW'
We all have leadership roles in life. Most of us have multiple roles where we need to set a direction and mobilize people towards it - both at work and outside.
By Chris Henderson, April 17, 2008

The New Norm
Sarah James doesn’t have to worry about finding a carpool partner. The 65-year-old from Long Island, N.Y., rides three days a week with her granddaughter to a nearby warehouse store, where they both have regular shifts.
By Adrian Brijbassi, April 10, 2008

Low-Wage Work: Myths & Facts
Facts brought to you by the Fairness Initiative on Low-Wage Work.
By The Editor, March 20, 2008

Mature Workers Vital to Success
How important are workers 50 and older to a nation’s economy? Steve Wing will tell you.
By Adrian Brijbassi, February 13, 2008

Fire-Fighting at the Office
Fire-fighting is still an insidious pattern in a lot of organizations. It causes untold frustration, overwhelm and stress, not to mention the larger productivity loss costs to an organization. If you find yourself fighting fires more than a few times a week, consider putting that energy to better use and volunteer at a crisis centre or even the local fire department.
By Christina Sestan, February 7, 2008

Employee Wellness Programs
Wellness programs are instrumental in keeping people healthy, especially in office environments where employees are often sedentary for significant portions of the day.
By Faye Mallett, January 23, 2008

Employee Health and Wellness Programs
Over a decade of research has effectively shown that employee wellness programs help to create a happier, healthier, and more productive workforce. Indeed, wellness programs may be one of the few employee benefits that pays money back to the organization.
By Faye Mallett, January 9, 2008

Green Collar Careers
Employment related to environmental sustainability and ecological trade is anticipated to grow in the decades to come, leading media pundits to call blue collars "green."
By Faye Mallett, December 16, 2007

Energy Management, Part I
According to Tony Schwartz, president and founder of The Energy Project in New York and a co-author of The Power of Full Engagement (Free Press, 2003), when people are exhausted, disengaged, getting sick, and leaving their jobs, they are in the thralls of a full-blown "energy crisis."
By Faye Mallett, October 16, 2007

The colour of business
When Deputy Chief Jim Chu was appointed as the Vancouver Police Department’s new chief — the first Chinese-Canadian to achieve that post in any major Canadian city — it didn’t really raise any eyebrows, but attention was certainly focused on his ethnicity.
By Margaret Jetelina, September 12, 2007

Career Development: A Perspective for Employers
Employees will often develop their careers with their same employer if they can foresee challenges in their future and increasing opportunity to develop new skills, receive promotions or make a lateral move. To achieve this, organizations must make clear the link between career development and business priorities.
By Faye Mallett, August 1, 2007

The Jugular Question
Consider the possibility that everything we know today about our world emerged from somebody who first became curious about something and then framed a question around it.
By Faye Mallett, July 11, 2007

Research Shows Greater Self-Reliance
Everyone has their own agenda when it comes to their career. Why should organizations care about this?
By Faye Mallett, June 27, 2007

When Words Hurt
Search for “workplace bullying” on the Internet and you will find a plethora of websites, articles and books devoted to describing, analyzing and eliminating the behaviour. Bullying is a widespread and enormous problem that seriously affects productivity and the emotional well-being of those who are bullied. Luckily, interest in the topic is booming while tolerance for the behaviour is waning.
By Trilby McGaw, May 2, 2007

The Hardest Part about Being a Manager Isn't the Work
Supervision in the workplace can be a challenge and is often the part of being a manager that we’re least prepared for.
By Adrian Brijbassi, April 18, 2007

The Nature of Ambition
In literature, ambition is consistently portrayed as a complex attribute that can swing a protagonist from hero to villain upon a single act.
By Adrian Brijbassi, January 17, 2007

A Laugh a Day
Comments and reflections about laughter have existed in our culture since the time of the early Greeks, who spent time reflecting and theorizing about the role of laughter in a healthy society.
By Faye Mallett, December 20, 2006

Overqualified, eh?
Immigrants have to have a good sense of irony while looking for a job in Canada - when they apply for positions at their skill level, they're told their qualifications are not good enough; when they apply for lower level positions, they are told their qualifications are too good … they are "overqualified."
By Margaret Jetelina, December 5, 2006

When You Shouldn't Tell It Like It Is
Many Americans believe that the only purpose of language is to convey information and that information should be stated outright. But there are many reasons why meaning should not be stated outright, why indirectness is useful and even necessary.
By Deborah Tannen, November 15, 2006

For Argument's Sake; Why do we feel compelled to fight about everything?
I was waiting to go on a television talk show a few years ago for a discussion about how men and women communicate, when a man walked in wearing a shirt and tie and a floor-length skirt, the top of which was brushed by his waist-length red hair. He politely introduced himself and told me that he'd read and liked my book "You Just Don't Understand," which had just been published. Then he added, "When I get out there, I'm going to attack you. But don't take it personally. That's why they invite me on, so that's what I'm going to do."
By Deborah Tannen, October 11, 2006

When Zero Tolerance Policies Fail
As a diversity consultant, I’ve witnessed how proclaiming a “zero tolerance” policy for harassment and discrimination does not deal effectively with the issue of micro-inequities. These are the words and behaviors that are not so blatant, are often “below board,” and are much harder to understand without the willingness to listen and engage in cross-cultural conversations.
By Simma Lieberman, July 19, 2006

Value Expansion: When Values Become Incongruent
Sandra Cha, an assistant professor at McGill University, and Amy Edmondson, of Harvard Business School, recently published a surprising study on both the rewards and risks of interpreting corporate values.
By Faye Mallett, July 5, 2006

Talk of the Sandbox
BOB HOOVER of the Pittsburgh Post-Gazette was interviewing me when he remarked that after years of coaching boys' softball teams, he was now coaching girls and they were very different. I immediately whipped out my yellow pad and began interviewing him -- and discovered that his observations about how girls and boys play softball parallel mine about how women and men talk at work.
By Deborah Tannen, July 21, 2006

Gender Communication Differences & Strategies
What can your organization do to create more equality for men and women? The first step to creating equality is understanding the different strengths and styles that different genders bring to the work table.
By Simma Lieberman, June 14, 2006

The Indebted Generation
The weight of debt doesn’t only plague the bank account, it burdens the psyche. Owing money — especially large amounts of it — spawns shame, rage, seemingly endless frustration and a level of anxiety that shouldn’t be felt in rich nations. When scores of people add up their net worth and come up with a total of less than zero, crisis looms.
By Adrian Brijbassi, April 12, 2006

Trust Relationships: The Work of Karen Stephenson
It’s amazing how patterns, if you understand them well, can be shifted and moved. When a culture shifts, then you can turn around small communities and small nations even,” says Dr. Karen Stephenson, an anthropologist who has been studying the human networks in corporate boardrooms for over 20 years.
By Faye Mallett, April 5, 2005

A Product Worth Buying
“You are the product,” says Barbara McCleave, a career management consultant based in Long Island, N.Y. “And products need good marketers.”
By Adrian Brijbassi, March 15, 2006

Career Advice: Don’t Know What You Want? Join the Club
There are many people in careers today who are tolerating this unsatisfying work environment. The principal causes of this epidemic are people who don’t know what they want. For many people, all they really know is that they don’t like their job, but they don’t know what will make them happier, thus they remain inactive and hollow. To stop this cycle, the worker should identify the source of their unhappiness by asking themselves if they feel challenged and utilized.
By Susan Selby January 18, 2006

Why Office Design Matters: Part II
Numerous studies are revealing how some of the greatest ideas occur from contact between members of different groups within the same company. Therefore, the design of an office needs to invite social interaction between people who normally wouldn’t go out of their way to communicate with each other.
By Faye Mallett January 11, 2006

The Value of Corporate Social Responsibility
More and more, corporate decision-makers are enacting principles meant to meet or exceed the public’s vision for what a business should contribute to humanity and the environment. Unlike some programs drawn
up in boardrooms, Corporate Social Responsibility initiatives are not being closely guarded. In fact, these platforms are making public appearances like never before.
By Adrian Brijbassi January 4, 2006

New Energy: Alternatives to Oil
Climate Change Specialist Ian Bruce of the David Suzuki Foundation says that “the vast amounts of oil and gas we consume on the planet is sending us down a path that is neither economically nor ecologically sustainable.”
By Melissa Montgomery December 14, 2005

The Science of Happiness: Part I - What Makes Us Happy?
By studying people who are exceptionally happy, exceptionally depressed and neither, psychologists have compiled some fascinating evidence regarding what produces and maintains a happy mood.
By Jake Gosselin December 7, 2005

International Placements
In today’s world, international travel is possible at the drop of a hat. In a few hours you can be across the continent- in a few more on the other side of the world. This increased mobility has resulted in the development of many personal and professional links between local communities and international countries.
By Melissa Montgomery, November 23, 2005

Why Office Design Matters: Part I
When engineers for US furniture manufacturer Herman Miller designed steel frameworks to surround their metal desks in the late fifties they called it the “Action Office.”
By Faye Mallett, November 3, 2005

Job Sharing- Having it all
Job sharing, or flex time, has become common in the US, particularly amongst women who want to work and have a family. Job sharing enables women to have the best of both worlds- they are able to work reduced hours, work from home, they have flexible holidays and most importantly, more time.
By Melissa Montgomery, October 12, 2005

The Consequence of Attitude
I don’t know a single manager who hasn’t had an experience with bad attitude. Looking over my own management career I’ve fired three people, two of which were for performance issues ultimately related to “having a bad attitude.” To determine if this is normal, I conducted a quick survey and garnered more than 100 responses
By Peter de Jager, September 21, 2005

Career Profiles Part II
In an ongoing series, the Galt Global Review will look at the recently named fastest growing occupations in more detail regarding what the job entails, the knowledge and necessary skills required, as well as education and salary information.
By Faye Mallett, September 14, 2005

National Happiness
In our age of “faster, cheaper and better,” many Canadians are feeling the stress to perform with greater efficiency and to work longer hours. But are they happier?
By Melissa Montgomery, August 31, 2005

Career Profiles Part I
In an ongoing series, the Galt Global Review will look at the recently named fastest growing occupations in more detail regarding what the job entails, the knowledge and necessary skills required, as well as education and salary information.
By Faye Mallett, August 17, 2005

UK Maternity Leave Laws
Maternity leave legalities are an on-going process in the UK, with rates for Statutory Maternity Pay (SMP) and Maternity Allowance (MA) subject to revision by the Department for Work and Pensions each April.
By Faye Mallett, August 10, 2005

Careers after Retirement
Every seven seconds, someone is turning 50 years old. With 76 million American Baby Boomers born between 1946 and 1964, the potential of this group is enormous. In fact, this market is the largest, best-educated and wealthiest generation in U.S. history.
What are they doing with the rest of their lives?
By Melissa Montgomery, July 20, 2005

Canadian Maternity Leave Laws
The Canadian Labor Code defines maternity and parental leave laws in Canada. Under the legislation of this Code, female employees are entitled to a standard 17 weeks unpaid, job-protected maternity leave.
By Faye Mallett, July 13, 2005

PhD Benchmarking: Getting it right the first time
Traditional hiring methods are about as scientific as flipping a coin or analyzing a job applicant’s handwriting, and they often create results that can cost an organization time, money and energy to train a new hire who was not the right aptitude fit for the job in the first place!
By Faye Mallett, July 6, 2005

Generations X, Why, and Because
Are traditional management strategies appropriate for Generations X, Y and Z? On one hand, the post-Baby Boomer generations represent a new breeding in techno-savvy and creativity, the cornerstone of the notorious “Talent Wars.” On the other hand, the ability to reign-in, retain, and direct these so-called young super-stars provokes new strategies in management structures. New business management and human resource structures are not isolated phenomenon directed just to the young person. New strategies offer innovative ideas for the overall flow of business in the new millennium, regardless of generational paradigms.
By Shelley Lightburn, June 15, 2005

Australian Maternity Leave laws
Australia currently provides a few different arrangements for maternity leave. While Australia’s unpaid maternity leave arrangements are generous by international standards, existing paid maternity leave arrangements are limited and fall significantly below what could be considered a national system. There are no legislated rights governing paid maternity leave, and the paid maternity leave options that do exist are created by the initiative of individual employers, the average duration of paid maternity leave in this arrangement being approximately anywhere from six to 12 weeks.
By Faye Mallet, June 8, 2005

Debunking some myths about Executive Coaching
You’ll never see a football team run onto a field without a coach at the sidelines. There’s a reason for that. Every team needs someone to motivate and encourage, but more than that, coaches hold players accountable when they don’t play by the book.
By Corey Van't Ha aff, June 1, 2005

The Female Business Traveler Experience: Changing an industry
The hotel industry is learning quickly that it takes a lot more than a few “feminine touches” to attract women who are traveling on business, and many are revamping their décor and mediocre amenities as a result. Some hotels have created ‘women-only floors,’ such as the London Hilton and Singapore’s Gallery Hotel, ‘women-only rooms,' such as the Kempinski Hotel Beijing and women’s only hotels, like The Wellington in New Zealand.
By Faye Mallett, May 18, 200

Dealing with Workplace Depression
The University of British Columbia is not timing the announcement of its new centre of excellence in depression research to coincide with its Health Work and Wellness conference. But both imminent events will chip away at the stigma of depression and its devastating impact on business, said UBC’s head of clinical neuroscience Raymond Lam.
By Glen Korstrom, May 11, 2005

Generations X, Why and Because
When we think of the changes made to the world economy over the past century, defining a generation’s contribution to this economy may be as important an influence as transnational trade agreements and the Internet. Each succeeding generation is more information-age-savvy as the generation before them.
By Shelley Lightburn, April 20, 2005

States of Well Being: Modern Health Care
Maintaining a universal or near universal health care system holds many challenges in the new millennium. The following profiles outline healthcare coverage in Australia, Canada, the UK and the US, identifying the benefits and the issues of each unique system.
By Melissa Montgomery, April 12, 2005

Flight or Fight
When the New York Times newspaper's young rising star Jayson Blair was forced to resign his prestigious post for plagiarism many wondered: Are the pressures on a new generation of young professionals too much to live up to? Is there space for a strong work ethic in a young professional's career?
By Shelley Lightburn, March 23, 2005

Internships: Benefits for the Employers
Students approach internships as opportunities to learn more about an industry or job role, to develop new skills, and to expand their professional networks and strengthen their resumes. With these specific goals in mind, they also search for internships that provide challenging and varied work experiences.
By Faye Mallett, March 2, 2005

Forecast of Job Growth: To 2012 and Beyond
Which careers are on the hot list for the next decade and beyond? The accurate first guess is computer jobs. Yet the computer industry isn't the only growing career field. Employment is expected to increase in fields as diverse as education, restaurant management and health care as the baby boomer generation ages, creating a need for higher numbers in the service-oriented occupations.
By Faye Mallett, February 15, 2005

Fitness in the Workplace: Part 1
In 2005, the definition of fitness means being mentally and physically fit. Wellness means not only the absence of illness but the presence of a relaxed mind, a positive attitude, high energy level, the ability to handle stress effectively, and the ability to maintain a healthy physical condition.
By Melissa Montgomery, February 9, 2005

Successful Leaders: What Does It Take?
17th century Russian field marshal Alexander Suvurov never lost a battle, leading his regiment became one of the best in the Russian Army during the Russo-Turkish Wars. Suvoruv's secret weapon? He recognized that his soldiers were the foundation for his success and trained and encouraged them to be their very best.
By Faye Mallett, January 5, 2005

Ten Secrets of Super Successful Meeting Planners
Whoever said that being a meeting planner was easy, lied! Rather, it should be classified under the tough and demanding job category. But, along with being tough, it’s also fun, exciting, exhilarating, stimulating, and never, never boring. You have the opportunity to go to exotic places, stay in luxurious hotels, and experience life from a completely different angle. Who could ask for anything more? For those of you ready to shoot me at this point, know that I fully understand your pain!
by Susan A. Friedmann, CSP , September 21, 2004

Meetings Beat E-mail and Voicemail
Many of us just don't meet our goals when it comes to communications in the workplace. It's because we're not meeting enough. With the proliferation of email, voicemail, faxes, and teleconferencing, we've lost that human contact.
By Workplace.ca, September 1, 2004

Employer Branding: Putting Together a Team
An effective Employer Brand involves advertising and marketing, market research, customer service, public relations, human resources management, psychology, and organizational development and management. As any marketing expert will say: The most successful brands are built upon an intimate knowledge of their customers.
By Faye Mallett, August 11, 2004

Employer Branding: The Major Players
Employer branding campaigns are being created by most of the major employers in North America and Europe. According to a 2001 The Conference Board study, two-thirds of corporate communications directors were planning to increase their budgets for employer brand development.
By Faye Mallett, July 28, 2004

Employer Branding: A New Era of Workforce Attraction and Retention
Employer Branding takes the elements of branding – creating a particular thought, emotion and image around a particular product or service - and applies them to create a strong brand to recruit employees. It is a concept that is rapidly gaining exposure in the corporate workforce, especially with companies who deal in international markets and who seek to attract employees with cross-cultural experience.
By Faye Mallett, July 14, 2004

Bonus Plans: Focus on Performance
A bonus plan can be an extremely effective tool to drive behavioral change and increase business performance, but only if it is focused on the measures that really count. This article outlines the primary design issues that need to be considered in developing an effective bonus arrangement.
By PeopleMatters, June 30, 2004

Behavioural Based Interviewing
The interview remains the key ingredient in almost all selection decisions. The traditional approach attempts to determine the match of a candidate's traits required to perform. For example, if "assertiveness" is a job requirement, the interviewer would assess this characteristic in a candidate and then predict the candidate's ability to be assertive on the job.
By Workplace Today, June 16, 2004

Internships: Learning on the Job
Internships are becoming a necessary stage one goes through in his or her journey to become a professional in their career. At their best, internships create opportunities to network, provide mentors, and present an environment for learning and growth. They are entry-level work experiences that provide students, recent graduates, and those seeking a career change with opportunities to gain experience in a particular field.
By Faye Mallett, June 2, 2004

HR Unplugged - Part 2
For a manufacturing company, OSRAM SYLVANIA is on the cutting edge of workplace flexibility. Although shift work and other circumstances don't always lend themselves to an anything-goes policy, the company has made real strides in providing flexible work options at all levels of the organization. This mentality does not stem from altruism, however; "it's a pragmatic response to the issue of securing talent and figuring out how to deploy talent in ways that work," Geoff Hunt, OSRAM SYLVANIA's vice president of HR says.
By Maureen Minehan, May 19, 2004

HR Unplugged - Part 1
Try to conjure up images of companies with highly evolved HR organizations. What comes to mind? Fast-paced, hard-driving new-economy companies? Entrepreneurial start-ups? It's a pretty good bet your first thoughts did not include a 100-year-old manufacturing company whose core business has remained the same for a century.
By Maureen Minehan, May 5, 2004

Transforming HR - Part 2
The makeover from manual processes to a fully automated HR department, complete with workflow and automation, doesn’t happen overnight. It’s about building on success and connecting systems over a period of years. Yet, when done right, these initiatives can lead to greater organizational success and improved shareholder return, says Jim Holincheck, a research director at consulting firm Gartner, Inc. “There is a tangible link between many of these initiatives and results, even when it’s difficult to measure the direct ROI.”
By Sam Greengard, April 7, 2004

Transforming HR - Part 1
Human resources software plays an increasingly important role in fueling enterprise productivity and cost cutting. A successful transition to automated processes requires vision, technology and a thorough understanding of the costs and return on investment.
By Sam Greengard, April 7, 2004

Inflicting Type III Change
The word 'inflict' in the statement above was deliberately chosen after careful consideration. It is a distinctly negative word, bringing to mind all sorts of nasty accidents with sharp objects. Why use such an emotionally charged word? Because it serves as a strong reminder that Type III Change, is also Type I Change. It is "Change which is done to us" from an employee’s perspective.
By Peter de Jager, February 4, 2004

Web Search Success
With everything we are able to do from our home computers these days, the new trend in the quest for employment is not surprising - Pavement pounding is off and job searching is on-line. A rapidly growing market that offers broader career prospects and increased technological efficiency is advancing the recruitment process to the next level, and the Internet is now a gateway into a global workforce.
By Jana Ritter, February 18, 2004

Managing Type II Change
It is worthwhile noting that if the statement "People resist change" were true, then Type II Change would exist in only small quantities and on rare occasions. Yet, if we look around us, most of the big changes we endure are all self-inflicted; marriage; children; learning a new language; acquiring any new skill etc. All of these are changes we choose to embrace.
By Peter de Jager, February 4, 2004

Coping with Type I Change
While there are several questions we might ask when a change is presented to us, there one which trumps all others. Do we have any control over this change? While this seems to call for simple a "Yes" or "No", if we look a bit deeper, things get complicated. The question is about what we believe, and how that belief matches reality.
By Peter de Jager, January 6, 2004

Personnel Business: The Life of an HR Professional
If business is based on productivity and the people working as a team of employees determines productivity, then recruitment plays a leading role in the success of a company's performance. But what some organizations see as being of significant value to company structure, other companies see human resource professionals only as an essential administrative function.
By Jana Ritter, December 23, 2003

Aligning the Stars
These days, movie studios drop hundreds of millions of dollars for a star-studded cast only to watch a blockbuster fizzle at the box office. Sports teams routinely shell out megabucks for megastars, who bicker, battle and feud their way to the division cellar. In the business world, too, talent is no guarantee of success. Without the right attitudes, values and focus, superstars can become a black hole for red ink.
By Samuel Greengard, December 16, 2003

Star Wars
Every sport and every era has it superstars. Babe Ruth and Barry Bonds. Bill Russell and Shaquille O’Neal. Johnny Unitas and Emmitt Smith. Ultimately, what separates the champions from the also-rans is the ability to provide leadership and inspiration while fitting into a team. Without every player understanding his exact role and what it takes to succeed, there simply aren’t enough balls or minutes to go around.
By Samuel Greengard, December 9, 2003

The Three Shades of Change
"What type of Change are you trying to implement?" To most people that's a nonsensical question. A typical response is, "Type? What do you mean type of change? We're implementing a change! Change is change!" Or, they might have some sense that they can distinguish different types of change, and that some changes are "easy", and others are “difficult”...or that it is an organizational change vs. a technological one.
By Peter de Jager, December 2, 2003

Say Hello to "Talent Wars"
Currently, the economy is entering phase three of a three -phase evolution that began in the eighties and nineties with downsizing and restructuring. Companies are leaner now, and management is working hard to hold onto valuable employees. Gone are the days when jobs were the equivalent to a lifetime of security. We are now in a market-driven economy in which talented people are becoming more aware of their power and influence.
By Melissa Montgomery, November 26, 2003

Outsourcing: Know the Ins and Outs
You've probably heard all the futurists talk about how organizations are completely rethinking the way they operate. Where companies once owned and managed all their own resources, including full-time, permanent employees, firms are now sending out key aspects of their business to individual contractors, temporary workers, and other firms.
By Workplace Today, November 4, 2003

Life After Employment
Jeff was shocked and angry after being laid off as editor-in-chief for a Canadian arts and culture magazine. With the support of his partner and close friends who supported him during, as he puts it, “this hellish ordeal,” he was able to keep his motivation and morale high. But make no mistake, he says, “It is traumatic!”
By Faye Mallett, October 14, 2003

Test the Applicant's Skills Before Hiring
At a recent job interview the recruitment officer asked “Are you bilingual?” “ Mais oui,” replied the applicant. “Can you type?” “60 words a minute,” he boasted. “How about Wordperfect?” “Perfectly,” he assured. The interviewer was impressed. Nice resume, professional appearance, necessary skills, and plenty of confidence. Just one more question, “Can you work under pressure?” “Oh yes, I enjoy being in the hot seat.” They had their candidate. At least so it seemed. Two days later administration called up fuming, “How could you send us this imbecile, what did we ever do to you?”
By Workplace.ca, October 7, 2003

Career Intelligence: What Every Professional Needs to Know as their Personal CEO
Whether you are fresh out of university or the freshly appointed vice president, today’s workforce is a complicated challenge for everyone. With structural changes, developing technology, increasing opportunity and shifting demands, career savvy is now more essential than ever.
By Jana Ritter, October 1, 2003

Reward Programs Offer Organizations a Competitive Edge
Most members of the business community believe that people are an essential part of sustaining an organization’s long-term competitive advantage. Therefore, the ability to attract, motivate and retain the best people will be a key influence on an organization’s future success.
By Watson Wyatt, September 2, 2003

What the Survey Says: Recognizing the Importance of Recognition Awards
Last year in Oregon, The Personnel Department was one of the "Top 10 Best Employers to Work For", also ranking number one in the “Career Development” category by Watson Wyatt and the Oregon Chamber of Commerce.
By Jana Ritter, August 19, 2003

Switching Gears: the New Approach to Changing Careers
Variety may be the spice of life, but longevity has always been a key ingredient in the recipe for career success. However, time changes everything, and with new dynamics of our transitory economy, yesterday’s career taboo is transforming into today’s career trend.
By Jana Ritter, August 12, 2003

Broadbanding: Do's and Don'ts
In recent years there has been a trend for employers to re-think the traditional lineal grading structure. Instead of using many separate grades covering all jobs within an organization, there has been a move towards a broader grading approach, colloquially known as “broadbanding”.
By Watson Wyatt, August 6, 2003

Survey Design Savvy: Designing an Effective Employee Opinion Survey
At a time when more employers are commissioning employee opinion surveys, some companies are coming away disillusioned with the experience.
By Watson Wyatt, July 15, 2003

Career Forecast: Today's Update on the Roads to Tomorrow's Success
“You need a good education to get a good job.” The career advice most parents give their children, and most recently, what they mean is university. Not surprisingly, an increasingly competitive workforce has been steering more and more students in the direction of college and universities, and although a higher education will always be a road to higher places, the job market is changing.
By Jana Ritter, July 8, 2003

Overworked, Underpaid? Think Again
Good news travels slow in our world of infotainment, but let me be a devil and tell you anyway: it's becoming clear that the great epidemic of overwork is subsiding. Of late, we're working less, not more. And, in any case, the latest research suggests the whole story's been a bit overdone
By Ross Gittens, July 1, 2003

Employees Have Strong Emotional Connection to Work
North American employees have intense emotions about their work - and right now, a lot of that emotion is negative. But, a recent Towers Perrin study identifies the elements of an ideal work experience - one that can transform this negative emotion into positive emotion.
By Towers Perrin, June 24, 2003

Reworking Retirement: Growing Old and Wise in a New Era
The new millennium is coloring our world so profoundly, that the golden years are turning into a gray area. A transformation that has already redefined retirement for some, and with the projected implications of an aging society, may change the workforce for everyone.
By Jana Ritter, June 10, 2003

Computer Ergonomics: Strategies for Safe Classrooms and Healthy Learners
While computer use in schools is increasing, the average age of someone with repetitive stress disorder is decreasing and many warn that classroom ergonomics has become a mandatory subject in the learning curve for its prevention. Concerned with the effects of unhealthy learning environments and with the future success of our children, community efforts are recognizing a pro-active approach for schools to get in better shape.
By Jana Ritter, May 20, 2003

Forget Balance, Focus is the Key
Work-life balance has become a new kind of mantra, expounded upon endlessly at conferences, in newspaper articles and on television. I will admit to having devoted many column inches to the subject.
By Barbara Moses Ph.D. May 13, 2003

Best Practice Probation for a High Performance Organization
Competing in today’s knowledge-driven economy demands strategic team building to ensure efficient productivity and continuous progress. As a result, attracting and retaining skilled talent is becoming increasingly vital to an organization’s success.
By Jana Ritter May 6, 2003

Maintaining Competitive Advantage in Turbulent Times
The current economic and financial pressures on many organisations, particularly in hi-tech sectors, provide a major challenge for human resource departments. Increased competition and shrinking demand have resulted in a tightening of budgetary belts. In addition, many employees have seen the value of their share options dwindle, while the threat of redundancy has either become reality or remains in prospect.
By Watson Wayatt April 1, 2003

National CHRP Designation: Higher Standards and Broader Horizons for HR Professionals in Canada
As of March 1st, 2003, Canadian Human Resource Professionals (CHRPs) must undergo a new certification process to obtain CHRP designation. Previously determined by Provincial HR Associations, the Canadian Council of Human Resources Associations (CCHRA) has implemented a set of national CHRP standards and taken the Canadian HR profession to a new level.
By Jana Ritter, March 25, 2003

Street Smart: Inventor Paves Way to the Future ...
What most of us just use and throw away is also what inspired Gina Gallant to make the world a better place. Inventing a process that turns recycled plastic into pavement, her streetwise innovation has led to international acclaim as a business savvy solution to one of our environmental concerns - landfill.
By Jana Ritter, March 18, 2003

Working with the Contingent Workforce
Whether you are the owner of a small start-up company or the HR manager of a large firm, the thought of hiring a contingent worker is likely to have crossed your mind.
By Esme Friesen March 4, 2003.

Working Out Work Stress
We are certainly aware of how unpleasant on-the-job stress can be, but what we may not realize is how much we actually pay for it. In addition to the huge monetary expense incurred by employers and taxpayers, work-related stress is costing employees their health.
By Jana Ritter February 18, 2003.

When it Comes to Business, Is There Really No Place Like Home?
Many of us have always dreamed of a home-based office, and technology has made it our growing reality. As self-employment is on the rise, more employers are realizing the benefits of having home-based employees. The amount of employees doing "homework" has doubled in the last five years, and the numbers are continuing to climb
By Jana Ritter February 4, 2003.

Land of the Rising Sun
Japan, The land of Geishas and bullet trains: a paradox of culture and technology. After several months of deliberating, I decided to take the plunge. Leaving behind a successful career in Canada, I ventured forth to Japan to do something I had never done before… Teach English!
By Ravinder Booth. January 14, 2003.

Less For More: Re-evaluating the Standard Work Week
In a market driven world, where time is money, a shorter workweek has been a tough sell. Increasing competition and the shift towards a globalized economy has made even the standard workweek a foreign concept.
By Jana Ritter. December 17, 2002

The Lying Game: A Matter of Fact Approach to Resume Fraud - Part 3
Fact-based recruiting is a necessary approach to re-establishing a playing field where honesty wins. In addition to eliminating the cheaters, it encourages a matter of fact approach to job hunting - the first step to career success.
By Jana Ritter. December 2, 2002

The Lying Game: A Matter of Fact Approach to Resume Fraud - Part 2
Rampant resume fraud has made recruiting such an extensive process that reference checking has evolved into a growth industry. Unable to commit the necessary time to thorough recruiting techniques, many employers are opting to leave it to the experts.
By Jana Ritter. November 19, 2002

The Lying Game: A Matter of Fact Approach to Resume Fraud - Part 1
From entry to executive level applicants, resumé falsifying is on the rise and so is the importance of recruitment awareness. Almost ninety percent of the personnel directors surveyed by the SHRM (Society for Human Resource Management), reported resume untruths ranging from past salaries to personal identification. While they are most often minor embellishments, there is only one truth about lying: It is not what employers want to hear.
By Jana Ritter. November 13, 2002 

Impress for Success: A Professional Approach to Your Professional Image
You have seven seconds to create a first and lasting impression in today's competitive job market. Personal presentation is the key factor in recruiting and career advancement and like it or not, this can work as your tool to career success or keep you "pounding the pavement". Whether you are job hunting, keeping your current position or stepping up the corporate ladder, an effective professional image will help you achieve your goals.
By Esme Friesen. October 30, 2002

Accommodating for Disabilities - Part 2
Disabilities were once seen as a display of human frailty invoking feelings of fear and sympathy. They are now being recognized as surmountable obstacles producing a high level of flexibility and perseverance in individuals who have overcome them.
By Esme Friesen. October 15, 2002

Accommodating for Disabilities - Part 1
Disabilities were once seen as a display of human frailty invoking feelings of fear and sympathy. They are now being recognized as surmountable obstacles producing a high level of flexibility and perseverance in individuals who have overcome them.
By Esme Friesen. October 8, 2002

Call the Stress Busters
The working environment is one of the most common areas where one can feel stressful pressure rise to a dangerous level. Over the past decade, overwhelming stress has been recognised more than ever before by doctors as being a genuine and significant factor in people's lives, particularly for those who work for a living.
By Mario Cacciotolo. September 10, 2002

Biotechnology: Career Options
Biotechnology, a field that exploded in the late 1980s, is a combination of biology and technology that allows scientists to alter cells to manipulate them as needed. The biotechnology sector in the U.S. and other developed countries has expanded at a rate almost double that of the economy, and this trend is expected to continue into the foreseeable future.

Careers: Gain a Psychological Advantage
Recruiters are increasingly incorporating personality and psychological testing into the interview process in order to separate the men from the boys. Evaluations during the recruitment process may help employers ensure better productivity, reduce absenteeism and fight high turnover rates. Those goals have given pre-employment assessments a push.

Confidential Data Leaves with Job-Hopping Employees
Despite many countries adopting trade secrets and industrial espionage laws, many nations, even allied nations, continue their attempts to acquire trade secret information and critical technologies for military and commercial application, through both legal and illegal means.

Who's Watching Those Watching - Part 2
Mario Cacciottolo investigates why increased surveillance leads to more disciplinary action. Part two of two.

Worker Surveillence Increasing: Leads to Dismissal - Part 1
Mario Cacciottolo investigates why increased surveillance leads to more disciplinary action. Part one of two.

The Right Clothes for the First Job
The association is a non-profit organization that helps low-income women make tailored transitions into the workforce. Each Dress for Success client receives one suit when she has an interview and a second suit when she gets the job. Women are referred to Dress for Success by a continually expanding number of diverse, non-profit member organizations which include homeless shelters, domestic violence shelters, job training programs and English as a second language programs

The Joy of Jumping Ship
Lindsay Wood looks into the joy of leaving an old job for the joys of the new. Just as long as you're bailing out for all the right reasons that is.

Retailers Offer Opportunities to Grow
Confidence, enthusiasm, the ability to work with others and to be open to training programs.

Skills Versus Qualifications
A larger percentage of the population is employed than at any previous time, according to a report from the Council of Economic Advisers and the Department of Labor.

Trust Takes Time
Trust takes time because it demands proof. Is there anything more basic than trust? Can I trust this person? Can I depend on this company?

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